An Exploratory Study on Organization Processes Taxonomy

  • Bogdan Fleaca University POLITEHNICA of Bucharest, FEBEM - Faculty of Entrepreneurship, Business Engineering and Management
  • Elena Fleaca University POLITEHNICA of Bucharest, FEBEM - Faculty of Entrepreneurship, Business Engineering and Management
Keywords: management science, process thinking, interdisciplinary perspectives

Abstract

Introduction: The rising complexity of organization context has determined scholars and practitioners to research and develop management approaches that enable businesses to be innovative and more flexible in their operations. In today’s organizations, the knowledge workers, whose primary tasks involve the manipulation of knowledge and information, are the key to innovation and growth. Acting in a more productive and effective manner requires knowledge workers to conceptualize any form of work as a process - identifying its beginning, end, intermediate steps, clarifying who’s the customer, measuring the progress, and ultimately improving it. By designing end-to-end processes the knowledge workers transcend organizational boundaries, changing the way of managing the work. In this way the process view has become the key enabler for organizations to survive on the long term.

Aims: The paper is addressing the key intellectual challenge of the knowledge workers in terms of conceptualizing the organization work as activities and processes.  In this context, the authors have reviewed the best organizational practices to develop a systematic theoretical understanding of organizational processes.

Materials and methods: The methodological framework was firstly consisted of a literature review on the fundamental concepts that can help understand and organize knowledge about any kinds of activities and processes. Secondarily, it has been performed an exploratory research with the aim to analyze different views of processes: quality management, business process management, and organization theory.

Results: The paper has been deciphered the scientific literature to provide insights and understandings of the organizational processes’ concepts and taxonomy. It has been analyzed multiple theories of the process perspective, resulting in a multi-level and multi-paradigm understanding of the organization. Emphasis was placed on differentiating among different process thinking traditions that suggested the major concerns that have created the context for today’s interest in process approach.

Conclusion: Even if there is a substantial body of knowledge and an increasing interest in process-oriented approach, the challenges is still remaining for knowledge workers as they have to conceptualize and formalize the work as processes.  That’s way, the authors have been trying to contribute to the understanding of the scope of process thinking by capturing different facets of the organization processes frameworks.

Author Biographies

Bogdan Fleaca, University POLITEHNICA of Bucharest, FEBEM - Faculty of Entrepreneurship, Business Engineering and Management

Management Department,

Assistent, Ph.D. student

Elena Fleaca, University POLITEHNICA of Bucharest, FEBEM - Faculty of Entrepreneurship, Business Engineering and Management
Management Department,
Lecturer
Published
2013-11-25